We are a design and engineering staffing agency specializing in the recruitment of Field Service Technicians for companies that serve the industrial automation industry.
Our client is a global leader in industrial automation and motion control, providing advanced automation systems, electric motors, drives, and renewable energy solutions to mission-critical industries including oil & gas, metals, mining, water treatment, and power generation. Their cutting-edge engineering and manufacturing capabilities enable customers to achieve greater operational efficiency, precision, and sustainability.
This company specializes in customized automation systems, PLC and HMI integration, VFD (Variable Frequency Drive) commissioning, and industrial motor control, supporting projects that range from process plant upgrades to renewable energy system deployments. They combine decades of field expertise with innovative technology to deliver end-to-end solutions in electrical distribution, instrumentation, and control systems across a variety of heavy industrial sectors.
Typical Duties and Responsibilities
- Perform installation, start-up, commissioning, maintenance, calibration, and repair of industrial automation systems, AC/DC motors, drives, and PLC-based control systems at customer sites.
- Troubleshoot and resolve issues involving electrical, mechanical, hydraulic, and pneumatic systems, minimizing downtime and maintaining productivity.
- Conduct on-site diagnostics using multimeters, oscilloscopes, signal analyzers, and industrial network analyzers for Ethernet/IP, Modbus, Profibus, and DeviceNet systems.
- Execute control system upgrades, firmware updates, and parameter tuning for VFDs, servos, and soft starters.
- Read and interpret electrical schematics, P&IDs, control panel layouts, and single-line diagrams to guide system integration and repair efforts.
- Collaborate with engineering, project management, and manufacturing teams to ensure smooth field deployment of automation and motion systems.
- Program, configure, and debug PLCs and HMIs using platforms such as Allen-Bradley (RSLogix/Studio 5000), Siemens TIA Portal, Schneider Electric EcoStruxure, and Mitsubishi GX Works.
- Conduct field retrofits, wiring modifications, and equipment calibrations in accordance with NFPA 70E, UL 508A, and IEC 60204 standards.
- Perform preventive maintenance inspections (PMIs) and document findings through detailed service reports and test data following ISO 9001 quality management practices.
- Support customer training, ensuring operators and maintenance staff are proficient in system operation, safety procedures, and troubleshooting.
- Assist with remote diagnostics, providing technical support to field clients via VPN or industrial IoT interfaces.
- Ensure compliance with OSHA safety regulations, lockout/tagout (LOTO) procedures, and company EHS (Environmental, Health, and Safety) policies during all site activities.
- Travel domestically and occasionally internationally to customer facilities, often in demanding industrial and outdoor environments.
Education
- Associate’s or Bachelor’s Degree in Electrical Engineering Technology, Mechatronics, Industrial Automation, or related field.
- Technical certifications such as PLC Programming Certificate, VFD/Drive Commissioning Certification, or Electrical Journeyman License are highly valued.
- Safety and quality certifications such as OSHA 30, NFPA 70E, ISA CCST, or UL 508A Panel Builder credentials are preferred.
Required Skills and Experience
- 7+ years of hands-on field experience servicing and maintaining industrial automation systems, drives, motors, and control panels in heavy industry environments.
- Strong working knowledge of PLC and HMI programming and troubleshooting (Allen-Bradley, Siemens, Schneider, Mitsubishi, or Omron).
- Experience with VFDs, soft starters, and servo drives (ABB, Siemens, Rockwell Automation, Yaskawa, Danfoss, or Parker Hannifin).
- Proficiency in reading electrical drawings, performing loop checks, and conducting I/O validation.
- Deep understanding of industrial communication protocols (Ethernet/IP, Modbus TCP/IP, DeviceNet, Profibus DP, Profinet, CANopen).
- Skilled in electrical and mechanical troubleshooting, including motors, sensors, encoders, actuators, and relay logic circuits.
- Familiarity with industrial SCADA systems, data acquisition software, and HMI visualization tools such as FactoryTalk View, WinCC, or Wonderware InTouch.
- Proficient in using calibration and diagnostic instruments for testing current loops, voltage signals, and process instrumentation.
- Experience with instrumentation and control systems (I&C) such as flow, pressure, level, and temperature transmitters.
- Knowledge of electrical codes and standards including NFPA 70 (NEC), IEC 61131-3, UL 508A, and IEEE 519 (Harmonic Standards).
- Strong technical writing and reporting abilities for documenting service visits, corrective actions, and system performance data.
- Ability to work independently, travel frequently, and adapt to changing customer environments under tight project deadlines.
Preferred Qualifications
- Background in commissioning industrial drives and motor control centers (MCCs) for heavy process industries.
- Experience in power distribution systems, including switchgear, transformers, and protective relay testing.
- Familiarity with industrial automation software tools like RSLogix 5000, Siemens Step 7/TIA Portal, AutoCAD Electrical, and EPLAN Electric P8.
- Knowledge of renewable energy systems such as wind turbines, solar inverters, and battery storage controls.
- Understanding of process control instrumentation and PID loop tuning for automation optimization.
- Prior experience supporting commissioning, FAT (Factory Acceptance Test), and SAT (Site Acceptance Test) procedures.
- Experience in data logging, predictive maintenance, and IIoT (Industrial Internet of Things) integration.
- Exposure to ABB 800xA, Honeywell Experion, or Emerson DeltaV DCS environments a plus.
- Excellent communication, client relations, and team collaboration skills in customer-facing roles.
